Congress apparently likes to tweet and friend on Facebook. A a majority of staffers on Capitol Hill say social media are an important way to communicate with constituents.
Bradford Fitch, president and CEO of Congressional Management Foundation, says social media tools have been adopted more quickly by members of Congress and their staffs than e-mail or the fax machine.
More than 60% of senior managers and social media managers in congressional offices say Facebook is a “somewhat or very important tool” for understanding the views and opinions of constituents. That compares with 42% who say the same for Twitter and 34% who say YouTube is a “somewhat or very important” social media tool.